Do you understand how important it is to manage online reputation?
No matter how large or small your business, it is important to understand your market, increase awareness, gain useful…
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Seven simple ways to get online reviews
So how do you go about getting customers to leave online reviews? Online reviews are incredibly important – they can…
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Keeping existing customers loyal
Attracting new customers can be an expensive business. Yes, it's exciting when a new client comes on board. Yes, there's…
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Recover and recycle your existing reviews and testimonials
Anyone who has worked in a service business will know how vital and valuable reviews are when it comes to shaping…
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Bouncing back from a negative review
Bouncing back from a negative review. Responding correctly to a negative review can make all the difference. An online…
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Are you letting 88% of your potential customer base down?
Online reviews really can make or break a business. They can influence a person to buy into or avoid your business,…
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How to deal with a fake negative review
This is probably a business owner’s worst nightmare, I suppose. It’s because fake reviews, or negative reviews, can…
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How to earn your stars on Google?
So have you earned your stars on Google if you’re a business? Now, the great news is that these are free. Customer…
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