Fear vs Futility: The Real Reason People Stay Silent at Work
Fear is a real reason people stay quiet at work, but it is not the top one. When I poll audiences and groups I work…
The Silence Tax: The Hidden Cost of People Not Speaking Up
The silence tax is what an organization pays when people stop speaking candidly. It never appears as a line on the…
"I Don't Have Hands"
Michael Chaleff spent his first week as a restaurant magician learning that things go wrong constantly in that job. Then…
Is the Nice Boss Era Over? Fear, Futility, and the Silence Tax
Is the "nice boss era" over? I joined Chris and Amy on KMOX in St. Louis to talk about tough bosses, why employees…
What Magicians Know About Mistakes | Michael Chaleff
Michael Chaleff spent a year working as a restaurant magician before law school, in rooms where something went wrong…
The Supplier Mistake That Sank a Major Launch | Carl Pradelli
Carl Pradelli and his wife Beth were about a year and a half into building Nature City when the Home Shopping Network…
One Wrong Code Nearly Stopped His Cancer Treatment | Tiffany Auvil, "The No BS Guide for Caregivers"
Tiffany Auvil spent more than twenty years inside the U.S. healthcare system, starting as a volunteer firefighter,…
"Patients Are Not Cars" and Other Arguments I Hear in Hospitals
"Patients are not cars." People say that to me in hospitals, with complete seriousness. I'd like to think I look a…