"It's Not Because They're Japanese" — What We Really Learn from Lean in Japan 🇯🇵
Too often, people return from Japan saying, “We can’t do Lean like that… we’re not Japanese.” But that’s not the real…
Japanese Gas Stations: F1 Pit Stop Service?! A Lesson in Customer-First Thinking #japan
In this clip, Dave Fitzpatrick shares a remarkable story from Japan—watching gas station attendants literally jump…
3 Ways Leaders Respond to Mistakes: Punitive, Nice… or Kind and Constructive?
Too many workplaces default to either punishment or placation when mistakes happen. But what if there's a better way? In…
Burnout to Breakthrough: How La Tonya Roberts Found Harmony by Leaving Corporate Consulting #podcast
My guest for Episode #309 of the My Favorite Mistake podcast is La Tonya Roberts, the founder and CEO of Harmony…
Lean in Healthcare: You Have the Power to Make a Difference in Improving Patient Care and More
Are you passionate about making healthcare better—for patients, for staff, and for yourself? In this short video, author…
Margherita Sbagliato in Progress in a Koda Ooni 16 Natural Gas Oven (With Only Cheese at This Point)
It's I loved the Netflix series "Chef's Table: Pizza." The episode with Franco Pepe, from north of Naples, was…
Inside the Lean Healthcare Accelerator Experience: Japan Insights w/ Dave Fitzpatrick & Mark Graban
My guest for Episode #527 of the Lean Blog Interviews Podcast is Dave Fitzpatrick, co-founder of Zenkai Improvement…
Mistakes vs. 'Stupidity': C.J. Stewart Breaks Down Life Lessons from Baseball to Social Justice
My guest for Episode #308 of the My Favorite Mistake podcast is C.J. Stewart, co-founder and Chief Visionary Officer…